Visiting Japan

■ Japan Visa Information Hotline
■ Visa Application Requirements
■ Traffic Rules in Japan
■ Contact Us


Japan Visa Information Hotline

English, Available 24 hours, 365 days a year

Tel: 1800 81 8859
  • This hotline is designated for visa applicants residing in Malaysia.
  • If you are calling from Malaysia, you will be charged a domestic call fee for your call.
  • This Hotline will only provide general information regarding Japanese visas.
  • The Hotline will not connect you to the Consular Office’s Visa Office (Section). If you need to contact the Consular Office in regards to a pending visa application, please contact the Consular Office directly at 088-254169 during office hours.


Visa Application Requirements

Notice: In accordance with Japan government latest border enforcement measures : 1) temporarily suspend visa exemption for Malaysian and 2) temporary entry ban on those who are traveling to Japan from Malaysia, all visa application (Malaysian and non-Malaysian nationals) submitted to Consular Office of Japan in Kota Kinabalu will only be processed after the border enforcement measures has been lifted.

Those who need special consideration for humanitarian purposes, application of diplomatic and official visa, please contact our Consular Section for assistance.


Exemption of Visa for Malaysian Nationals holding biometric passport with an embedded microchip (25 June, 2013)



Visa Application has to be submitted to the office which covers your current residential area. The Consular Office of Japan in Kota Kinabalu accepts visa applications for applicants living in Sabah, Sarawak, and Labuan.

Visa Processing Time

Currently THREE (3) WORKING DAYS are necessary for processing of visa for normal cases. However, the visa processing might take longer depending on the content of the application. 

There is NO urgent visa processing service. You may apply for your visa 3 months prior to entering Japan.


Traffic Rules in Japan

Be aware of traffic rules in Japan


Contact Us

Consular Office of Japan in Kota Kinabalu
Tel:  088-254-169
Fax:  088-236-632

For visa enquiries, kindly provide us the following information in your email:
Applicant’s 1. Nationality, 2. Malaysia visa type (work/student/spouse visa & etc), 3. Purpose of visit (Holiday / Visit Friends & Relatives / Business & etc), 4. Tentative travel date, 5. Place of residence in Malaysia


Visa Counter Operating Hours
08:30 - 12:00 hrs
13:30 - 16:00 hrs
Monday to Friday (except Consular Office holidays)

Location and Consular Office holidays