Important notice to Consular Section Visitors (Reservation is required)

Due to the extension of the “Recovery Movement Control Order” by the Malaysian government until end of December, the Consular Office will continue the appointment system for Consular services at the moment until further notice.

We apologize for any inconvenience caused, and we seek for your understanding and kind cooperation during this period.

1. Consular services operating hours
Change to: Please make a reservation in advance via phone or email and come at the scheduled date and time.
*Time slot available for reservation: 08:30 to 12:00 and 13:30 to 16:00

2. Consular services we provide
General services such as application and collection of passports and other certificates.
In regards to visa, please refer to No. 5 “Application and Issuance of Visa” below.
3. How to make a reservation
You can make a reservation via phone or email by informing us your name, date, time and purpose of visit. We seek your kind understanding that our reply may be a little delayed if you apply through email.

Telephone:  088-254169

4. Working Days required for Issuance of Passport and Certificate
2 working days (Example: Apply on Monday → Collect on Tuesday)
Note : Certification of signature, certification of residence, additional pages for passport can be processed on the same day.

5. Application and Issuance of Visa
In accordance with Japan government latest border enforcement measures : 1) temporarily suspend visa exemption for Malaysian and 2) temporary entry ban on those who are traveling to Japan from Malaysia, all visa application (Malaysian and non-Malaysian nationals) submitted to Consular Office of Japan in Kota Kinabalu will only be processed after the border enforcement measures has been lifted.

Those who need special consideration for humanitarian purposes, application of diplomatic and official visa, please contact our Consular Section for assistance.

6. Inquiry through phone
There is no changes in Consular Services (Passport, Certificate, Visa and etc.) telephone inquiry.
Operating hours: 8:30 to 12:30, 13:30 to 16:30